UTILITY SUPPORT & SERVICES FOR ALL UK BUSINESSES 

Get free advice and support  about your gas and electricity from the experts at Simply Utilities.

ADVICE YOU CAN TRUST

Simply Here to Help

Simply Utilities offer friendly, impartial, expert advice to all business utility users. We service all business types across the whole of the UK. We offer help and support with the following plus many more.

  • Proactive query resolution                                          

  • Change of tenancy processing

  • Billing issues

  • Debt issues

  • Bill Validation

  • Meter read submission

  • Meter exchanges

  • New Meter installation

  • Transparent Quotations

  • VAT Reduction and claiming back overcharges

  • Objection handling

We simply want to help take the hassle of utilities away from you as a business owner. We know your time is served better looking after your business and your customers.

Three gas meters, close-up
 

 GAS & ELECTRICTY MADE SIMPLE  

Variable Rates

Prices will normally change every 28 days in line with wholesale increases or decreases. The rates will still be higher than if you entered a fixed rate contract.

There are no exit fees if you want to switch to a different contract or a cheaper supplier. If you’ve been on a fixed rate contract that’s come to the end of its term, you’ll usually find that you’re automatically switched to a variable-rate plan.

Deemed Rates

You will be paying deemed rates if:

  • You placed termination

  • Your switch to another supplier, at the end of your contract was objected to

  • You have recently moved into a new business premises

 

Deemed rates which are the highest rate a supplier will ever charge.

 
 

Fixed Rates

Most UK businesses will be on a fixed price contract, the period of your contract could be 12, 24 or 36 months depending on the contract you agreed.

Depending on when you agreed your contract will depend on the price you are paying.

Reduced VAT

You should only pay 5% VAT if:

  • Your electric usage is less than 1,000 kWh per month

  • Your Gas usage is less than 4,397 kWh per month

  • You are a charity or a non-profit organisation

 

What Makes Up Your Electric Bill

Wholesale costs make up approximately 35% of your bill. The rest of the bill is made up of government charges, network charges, suppliers’ margin and if you agreed with a broker the brokers commission will also make up a part of your bill.

Your bill will show two sets of charges, a standing charge billed as pounds and pence per day and a variety of unit rates depending on your meter type which is billed in pence per kWh.

What Makes Up Your Gas Bill

Wholesale costs make up approximately 46% of your bill. The rest of the bill is made up of government charges, network charges, suppliers’ margin and if you agreed with a broker the brokers commission will also make up a part of your bill.

Your bill will show two sets of charges, a standing charge billed as pounds and pence per day and a gas unit rate which is billed in pence per kWh.

UNDERSTANDING GAS & ELECTRICITY

The rates you will be paying for your business utilities will depend on the contract you agreed with your supplier. If you did not agree a contract, you could be paying deemed rates. These are the highest rate a supplier can charge.

You could be paying deemed rates if you have recently moved into your property. When you first move into a business property it is very important to process a change of tenancy with your current supplier. Once this has been actioned you are free to agree a contract either with your current supplier, which is often the cheapest option as they will back date the rates to the date you moved in, or shop around for a new provider. Your current supplier will not let a switch take place until a change of tenancy has been actioned and this could take up to 28 days.

You might also been on a deemed tariff if you placed termination on your existing contract either mid-term or at the end of the contractual period and you have not yet agreed a new contract or switched to a new supplier. During the switching process your current supplier can object to your supply leaving, this would normally occur if you had an outstanding balance or had not placed termination.

Your contract period could be 12, 24 or 36 months depending on the contract you agreed. Your bill will show two sets of charges, a standing charge billed as pounds and pence per day and a variety of unit rates which are billed in pence per kWh.

Wholesale costs make up approximately 46% of your bill. The rest of the bill is made up of government charges, network charges, suppliers’ margin and if you agreed with a broker the brokers commission will also make up a part of your bill.

Ofgem estimate that 5% of bills are sent out incorrectly, having worked in the industry for several years I would estimate that this is significantly higher. Most UK businesses will be getting billed on estimated reads which means your bills could be under or over estimated.

HOW WE CAN HELP YOU!

Simply Utilities are here to help save you time in resolving any issues you may have with your current supplier. We can submit meter reads, assist with debt management. Manage your contract and account through to contract end. Ensuring that the supplier is not over or under charging you. We can also arrange meter exchanges or new meter installs where needed.

 
 

If you require free utility advice for your business within the UK,

Contact Simply Utilities today.

 

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