WATER SUPPORT & SERVICES FOR ALL UK BUSINESNESS 

At Simply Utilities we offer free impartial advice to all UK businesses.

BUSINESS WATER RATES

Simply Here to Help

Most businesses in England are unaware that as of the 1st of April 2017 they have been able to switch their water supplier.

Simply utilities are able of offer competitive quotations from a variety of water suppliers to suit your business needs.

Having worked directly for a water supplier our water specialist Jen is able to assist with all types of water queries including

but not limited to:

  • Proactive query resolution                                          

  • Change of tenancy processing

  • Billing issues

  • Debt issues

  • Bill Validation

  • Meter read submission

  • Meter exchanges

  • New Meter installation

  • Transparent Quotations

  • VAT Reduction and claiming back overcharges

  • Objection handling

We can also assist with water saving solutions. We have recently partnered with Water Management Solutions who specialise in Water Audits and water efficiency.

Get in touch with us to find out more.

Water swirl
 

SIMPLY WATER

Contracted Rates

Less than 20% of UK businesses have switched to fixed term contracts for their water

You can contract for 12, 24 or 36 months.

Default Minus Contract Options

If you chose a supplier who bills default rates with a discount. They will be for the following at default rates and then offer a % discount for each item

Water

Wastewater

Standing Charges

Surface Water

Highways Drainage

Default rates increase every April

Wholesale Plus Fixed Fee Contract Options

If you chose a supplier who bills on a wholesale plus product you will pay wholesale rates for your

Water

Wastewater

Standing Charges

Surface Water

Highways Drainage

Wholesale rates increase or decrease every April

 

On top of this you will pay a fixed annual charge for the suppliers’ services. The fee will be the same daily regardless of your consumption.

Wholesale Plus % Fee Contract Options

If you chose a supplier who bills on a wholesale plus product you will pay wholesale rates for your

Water

Wastewater

Standing Charges

Surface Water

Highways Drainage

Wholesale rates increase or decrease every April

 

On top of this you will pay a fixed % charge based on your consumption for the suppliers’ services.

The % you will pay is fixed but the monitory value will increase/decrease depending on your consumption.

Standard Default Pricing

If you have never switched your water supplier and remain with the retail arm of your wholesaler, you will be paying default pricing for your supply. These are the highest rates a supplier will charge.

Zero VAT

Most SME customers will not pay VAT on their business water.

Let us check if you are being incorrectly charged VAT.

Do You Have Two or More Water Suppliers?

Not all regions have one supplier for water and wastewater. This means some customers will have two bills for their water.

One for clean water and one for wastewater.

Save time by letting us arrange a switch to a supplier who can service both elements on one bill.

WHAT WE NEED BEFORE WE CAN HELP

Your supplier will not speak to anyone who doesn’t have authority to act on your behalf to be able to do this we need to register a letter of authority with them.

This is a very simple document which you can download here

 

There are two different types of authority levels. As we are transparent, and work with your best interest at heart we will only ever use a standard letter of authority which allows us to act on your behalf but will never allow us to sign and enter contracts for you.

 

Things to know about letters of authority.

Our LOA allows us to gain account information regarding your supply contracts. We will have permission to obtain the following, copy bills, meter read information, contract end dates, usage information, information about your meter and information regarding your account balance. We can also place end of contract termination on your account, and action changes of tenancies if required.  The letter of authority is only valid for a 12-month period. We will use the same letter of authority for all utilities. Gas, Electric and Water.

Supplier requirements for Letters of Authority

Some suppliers are particular about LOAs they will accept. To avoid delays we kindly ask that the LOA is signed by the person named on the account. If the name differs some suppliers will email to ask for confirmation that the Letter of Authority is genuine.

If you have a company logo and or letterhead, please can you add this to the letter of authority.

 

Do you require business utility help?

Contact Simply Utilities today, offering support to businesses throughout the UK.

 

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